Our volunteering culture

Date: 24th Apr 2022 Author: Web Master

In the Scouts, our core purpose is to deliver a safe, fun, enjoyable, high-quality programme that is accessible to all young people.

This amazing programme is planned and delivered by volunteers.  Other volunteers support the delivery of the programme.  Volunteers offer their time and skills in many different ways to support young people develop their Skills for Life. All of us must lead, support and develop our volunteers throughout their time with the Scouts – creating, maintaining and sharing a volunteer culture where everyone feels valued.

This volunteering culture forms the basis of our commitment to our volunteers, demonstrating how we’ll work together in partnership to deliver equality, fairness and consistency across every part of our organisation.

The text in this document describes the ways in which we all make sure that every volunteer has a positive, safe and rewarding experience. Wherever we Scout, we will work to foster and maintain the culture described below.

The Scouts’ commitment to you as a volunteer

To make sure you have a positive volunteering experience with us:

  1. We support you to make a difference to the lives of young people.
  2. We work with you to plan how you might fit your volunteering around your available time.
  3. We support you in developing the skills you need to volunteer with us, including making sure our learning programmes are helpful and appropriate.
  4. We support you to work within a team to achieve common goals in a positive environment, in line with our values and the Scout Promise.
  5. We provide you with the opportunities to fulfil your ambition for joining Scouts.

Your commitment as a Scouts volunteer

In return, we ask that you:

  1. Accept our core purpose to deliver a safe, fun, enjoyable, high-quality programme accessible to all young people.
  2. Always act in line with our values and the Scout Promise.
  3. Understand and follow our policies, rules and processes, and work within the law of the country in which you operate.
  4. Meet our volunteer learning requirements within agreed timeframes.
  5. Are open and honest with your team members about your time commitments and communicate proactively with your team if things change.

We’ll work together to make sure that:

  1. We always understand what we expect from each other.
  2. We listen to and respect our ideas and concerns.
  3. We help young people gain skills for life and make a constructive contribution to society, through the delivery of a safe, fun, enjoyable and high-quality programme that is accessible to all young people.
  4. We recruit and welcome volunteers from all backgrounds and communities.
  5. We recognise that people’s circumstances change, so we offer flexible volunteering opportunities around other commitments, and easing a change of role when necessary.
  6. Our recruitment and appointment processes support the efficient, effective and timely welcoming of volunteers and the safe delivery of Scouting.
  7. We support volunteers to be appropriately skilled for the tasks they take on by providing regular updates and learning opportunities.
  8. We recognise the importance of our volunteers’ wellbeing and mental health by working together to address any concerns.
  9. We make sure Young Leaders are fully integrated with their section leadership teams, with timely access to appropriate training in their transition to becoming adult volunteers.
  10. We recognise that volunteers give freely of their time and make sure that finance isn’t a barrier to volunteering.


IMPORTANT: “Our volunteering culture” is intended to be a statement of the culture and values which we seek to foster and develop and is not intended to create any conflict with the requirements of POR, which all volunteers must follow.

Put your phone down and what are you left with? Just teamwork, courage and the skills to succeed.’
Bear Grylls, Chief Scout Bear Grylls